📄 Terms of Service – eSIMCyber.com

Effective Date: 27 November 2025

Last Updated: 27 November 2025

1. Acceptance of Terms

By accessing or using eSIMCyber.com (“Website”, “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, please discontinue the use of our website and services.

These Terms apply to all visitors, customers, and users of the website, including anyone purchasing or activating eSIM plans.

2. Description of Service

eSIMCyber.com provides digital eSIM services, including:

Global eSIM plans
Online purchase and instant activation
Customer support
Access to digital documentation, guides, and tools

All eSIM services rely on third-party mobile network operators and eSIM platform providers. Service availability may vary by country and device.

3. Eligibility

To use our services, you must:

Be at least 16 years old
Use a compatible eSIM-enabled device
Provide accurate information during purchase
Comply with these Terms and applicable laws

Children under 13 are not permitted to use eSIMCyber services.

4. Account Registration

You may need to create an account to purchase or manage eSIM plans. You agree to:

Provide accurate and current information
Maintain the confidentiality of your login credentials
Notify us immediately of unauthorized access

eSIMCyber is not responsible for losses caused by failure to secure your account.

5. Purchases & Payments

All purchases made on eSIMCyber.com are processed securely through third-party payment gateways (e.g., Stripe, PayPal).

By completing a purchase, you agree that:

All information provided is accurate
Your payment method is authorized
You understand the eSIM plan details before ordering

We do not store full payment card details.

6. eSIM Activation & Usage

To activate an eSIM:

Your device must support eSIM technology
You must follow the installation instructions
Activation requires internet access
Some operators or countries may restrict eSIM usage

Once activated, eSIM plans cannot be transferred between devices unless explicitly stated.

Network performance depends on the local carrier and coverage availability in each region.

7. Refund Policy

We offer a Money-Back Guarantee under the following conditions:

Refunds are eligible when:

eSIM fails to activate due to a technical issue on our side
eSIM does not function as described
Customer contacts support within the specified refund window (typically within 7 days)

Refunds are not eligible when:

Your device is not eSIM-compatible
eSIM was already activated and used
Incorrect QR code scanning or user error
Local restrictions prevent usage (e.g., country blocking VPN/eSIM traffic)

Full details may be found in our separate Refund Policy.

8. Acceptable Use

You agree not to use our services for:

Illegal or fraudulent activities
Network abuse or unauthorized reselling
Interfering with service providers or operators
Circumventing geolocation or carrier restrictions

We reserve the right to suspend or terminate accounts violating acceptable use requirements.

9. Intellectual Property

All content on eSIMCyber.com—including text, branding, graphics, logos, and digital materials—is owned by eSIMCyber or licensed to us.

You may not copy, reproduce, modify, or exploit any content without prior written permission.

10. Third-Party Services

Our service may include links, APIs, or dependencies on third-party providers.

We are not responsible for:

The content, security, or privacy practices of these providers
Network performance controlled by local carriers
Coverage quality in certain regions

Using third-party services is at your own discretion.

11. Service Availability

We strive to maintain uninterrupted availability, but we cannot guarantee:

Zero downtime
Perfect network coverage
Continuous operation of third-party systems

We may temporarily suspend access for maintenance or improvements.

12. Limitation of Liability

To the fullest extent permitted by law, eSIMCyber shall not be liable for:

Loss of data
Network interruptions
Damages resulting from incorrect device compatibility
Indirect, incidental, or consequential damages
Issues caused by third-party carriers or operators

Your exclusive remedy for dissatisfaction with the service is to discontinue using the website.

13. Indemnification

You agree to indemnify and hold harmless eSIMCyber from any claims, damages, losses, liabilities, or expenses arising from:

Misuse of the service
Violation of these Terms
Violation of any law or third-party rights

14. Changes to These Terms

We may modify or update these Terms at any time.

Changes will be posted on the website with the updated date.

Continued usage after changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms are governed by the laws of the jurisdiction in which eSIMCyber operates, without regard to conflict of law principles.

16. Contact Information

For questions or concerns about these Terms:

eSIMCyber – Legal & Compliance Department

Email: support@eSIMCyber.com

Website: https://eSIMCyber.com